Privacy Policy
Last updated: April 2026
1. Introduction
Welcome to Mahoti Farms. We are committed to protecting your personal information and your right to privacy. When you visit our website (mahotifarms.com) and use our services, including our doorstep delivery for fresh eggs and chicken in Bengaluru, you trust us with your personal information.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on the website, place an order, or contact us. This includes:
- Personal Details: Name, phone number, and email address.
- Delivery Data: Exact delivery addresses, GPS pinned locations, and specific delivery instructions for our agents.
- Payment Data: Handled securely by our payment processor (Razorpay). We do not store your full credit card numbers or UPI IDs locally.
3. How We Use Your Information
We use the information we collect or receive primarily to process and fulfill your delivery orders seamlessly:
- To facilitate account creation and login processes securely via OTP.
- To dispatch orders to our hyper-local delivery agents for prompt final-mile delivery.
- To send transactional notifications (order updates, delivery statuses, payment confirmations).
- To fulfill and manage orders, subscriptions, and replacements.
4. Sharing Your Information
We only share information with our trusted internal delivery staff (Hub Agents and Delivery Drivers) to the exact extent necessary to fulfill your order. Your information is never sold to third parties for marketing purposes.
5. Data Security
We have implemented appropriate technical and organizational security measures using modern cloud infrastructure to protect your personal data. However, no electronic transmission over the internet can be guaranteed to be 100% secure.
6. Contact Us
If you have questions or comments about this policy, you may email us at support@mahotifarms.com or contact our local Bengaluru hubs.